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Monthly Archives: March 2016

EHR Adoption: A Key Step to Increasing Patient Engagement

While the electronic health record (EHR) was originally perceived as a provider-side innovation — a means for healthcare teams to better coordinate and manage patient care — it has become an indispensable tool for driving patient engagement. No longer just a data tracking solution, the EHR is a key launching point for improving patient-provider interaction and creating a collaborative care model.

Patient Engagement EMR App - 1st Provider's Choice

1. Access to health records gets patients using your portal.

Patient portals have become the hub for increasing patient engagement. However, providers find that once they implement a portal solution, they are still faced with the challenge of getting patients to use it. Often, the first time a patient logs in to the portal will be to access test results from a recent visit. Once there, it’s easy to explore other parts of his or her EHR, along with other portal features that boost engagement, like prescription and appointment reminders, educational materials, and easy communication with physicians. You can also take advantage of numerous opportunities to promote your patient portal while the patient is in the office.

2.Physicians and patients can review EHR data together.

Physicians and patients access EHRs through different portals, but that doesn’t mean they can’t look at health records together. In fact, bringing the EHR into the appointment affords a valuable opportunity for a patient to ask questions and get the background on physician recommendations. In particular, visuals have a lot of potential. For example, a physician can walk a patient through charts showing how his or her BMI or cholesterol readings have changed over time, with recommendations on how to move forward. This kind of tech-assisted interaction generates a collaborative process between provider and patient, leading to increased patient engagement.

3. EHR-integrated voice recognition means no notes and better quality facetime.

As demands on physicians multiply, patient visits get shorter. This is a challenge for both providers and patients, and it’s essential to find strategies for making the most of the appointment. Quality facetime is one way to do this, and voice recognition software that records doctor’s notes for the EHR prevents documentation from standing in the way. The result is a better opportunity to build a positive and productive patient-provider relationship.

4. Patient education materials paired with EHRs equip patients with the information they need.

In order to play an active role in decisions about their health, patients want and need to see the data and learn about their health conditions. When you set patients up with a portal for reviewing their EHRs, you also have an opportunity to make that portal a one-stop shop where they can find patient education materials that help them to understand their records. An interface that gives patients quick access to information about tests and results can be especially useful. Meanwhile, physicians can use EHRs to provide patients with targeted education materials that further engage them in the decision making process.

Want to learn more about increasing patient engagement with an EHR? Call us at (480) 782-1116 to ask a question or learn more about our powerful EMR software.

Selecting the Best EMR Medical Voice Recognition Software

EMR voice recognition deviceWith the influx of new patients from the Affordable Care Act and the ever-increasing paperwork requirements, medical dictation software has become essential to every healthcare practice. Fortunately, advances in natural language processing have made this software more affordable. This article briefly covers the most important features to consider when selecting the best EMR medical voice recognition software for your practice.

A well-selected speech recognition program can reduce costs by requiring fewer full-time medical transcriptionists and preventing reimbursement denials. A presentation from the American College of Emergency Physicians found that after one year of using voice recognition software, a hospital system saved $1.4 million. Another study published by the American Health Information Management Association (AHIMA) expects that voice recognition software can pay for itself within one month.

Physicians and nurse practitioners must conduct their patient appointments and finish the necessary documentation in short periods of time. To meet these needs, voice recognition for EMR must be both accurate and equipped with specialized medical vocabulary. Look for a software that includes a lexicon from a breadth of medical specialties and subspecialties. The program should also use accent-specific acoustic models to ensure accuracy with a variety of regional accents.

Additionally, using voice recognition software that is integrated into your EMR saves time and improves efficiency. A recent study published in the Journal of the American College of Radiology found that after implementing speech recognition software, healthcare providers could expect a 24-fold increase in their documentation efficiency. When selecting the best medical voice recognition software, look for one with speeds of 160 words per minute and an accuracy of at least 98%.

From their office to the patient’s bedside, healthcare providers need the flexibility of documenting anywhere at any time. The best medical voice recognition software should be mobile device friendly. Look for a software that is compatible on desktops, laptops, tablets, and smartphones and functions seamlessly across both Android and iOS devices. Mobile compatibility streamlines processes across the entire healthcare organization, and it ensures safe, accurate, and timely patient care.

Selecting an effective EMR medical voice recognition software with the best features allows healthcare providers to enhance their workflow and improve their productivity. For more information about choosing the best voice recognition software, contact us online or call us at (480) 782-1116.